Terms of Service
Last updated: February 6, 2026
1. Acceptance of Terms
By accessing and using Two Tongue Tales ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use our Service.
2. Description of Service
Two Tongue Tales provides a platform for creating personalized, bilingual storybooks based on user-uploaded photos and memories. Our AI-powered service transforms your special moments into illustrated stories featuring text in multiple languages.
3. User Accounts
To use certain features of our Service, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain the security of your password and account
- Notify us immediately of any unauthorized use of your account
- Accept responsibility for all activities that occur under your account
4. User Content and Photos
You retain all rights to the photos and content you upload. By using our Service, you grant us:
- A limited license to process your photos and content to generate your personalized storybooks
- The right to use AI and machine learning technologies to create illustrations based on your photos
- Permission to store your content for the purpose of providing the Service
You represent and warrant that you own or have the necessary rights to all content you upload, including photos of all individuals depicted.
5. Payments and Credits
Our Service operates on a credit-based system:
- Credits are purchased through our payment processor (Stripe)
- One credit equals one complete storybook generation
- Credits are non-refundable once used for story generation
- Unused credits do not expire
- All prices are in Singapore Dollars (SGD) unless otherwise stated
6. Refund Policy
We offer refunds under the following conditions:
- Unused credits may be refunded within 30 days of purchase
- Credits used for story generation are non-refundable
- Technical issues preventing service use will be evaluated on a case-by-case basis
7. Intellectual Property
The generated storybooks, including AI-generated illustrations, are provided for your personal, non-commercial use. You may not:
- Resell or redistribute the generated content
- Use the content for commercial purposes without written permission
- Claim ownership of the AI technology or generation process
8. Prohibited Uses
You agree not to use the Service to:
- Upload content that is illegal, harmful, threatening, abusive, or discriminatory
- Upload photos of individuals without their consent
- Violate any intellectual property rights
- Attempt to reverse engineer or manipulate our AI systems
- Use the Service for any automated or bulk processing
9. Service Modifications
We reserve the right to modify or discontinue the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.
10. Limitation of Liability
To the fullest extent permitted by law, Two Tongue Tales shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service.
11. Privacy
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
12. Changes to Terms
We reserve the right to update these Terms at any time. We will notify users of any material changes via email or through the Service. Your continued use of the Service after such changes constitutes acceptance of the new Terms.
13. Contact Information
If you have any questions about these Terms, please contact us at: hi@twotonguetales.co