Privacy Policy
Last updated: February 6, 2026
1. Introduction
Two Tongue Tales ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service to create personalized bilingual storybooks.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, name, and password when you create an account
- Photos: Images you upload to create personalized storybooks
- Story Content: Text descriptions, memories, and other content you provide
- Payment Information: Processed securely through Stripe (we do not store credit card details)
2.2 Automatically Collected Information
- Usage Data: Pages visited, features used, and interaction with the Service
- Device Information: Browser type, operating system, IP address
- Cookies: Session data and preferences (see Section 8)
3. How We Use Your Information
We use your information to:
- Generate personalized storybooks using AI technology
- Process and transform your uploaded photos into illustrated characters
- Maintain and improve our Service
- Process payments and manage your credits
- Send you important updates about your account and stories
- Respond to your inquiries and provide customer support
- Detect and prevent fraud or abuse
4. AI Processing and Your Photos
Your uploaded photos are processed using AI technology to:
- Identify individuals and characteristics for consistent illustration
- Generate personalized artwork for your storybook
- Create bilingual story content based on your memories
Important: We do not use your photos to train our AI models or for any purpose beyond creating your personalized storybooks. Your photos are never shared with third parties or used in other users' stories.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
5.1 Service Providers
- Google Cloud Platform: For secure storage and AI processing
- Stripe: For secure payment processing
- Vercel: For hosting and service delivery
- Supabase: For database and authentication services
5.2 Legal Requirements
We may disclose your information if required by law or to protect our rights, your safety, or the safety of others.
6. Data Security
We implement industry-standard security measures to protect your information:
- Encrypted data transmission (HTTPS/SSL)
- Secure cloud storage with access controls
- Regular security audits and updates
- Password hashing and secure authentication
- Separation of personal data from AI processing
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services:
- Photos and Stories: Stored until you delete them or close your account
- Account Information: Retained until account deletion
- Payment Records: Retained for 7 years for accounting and legal purposes
- Usage Data: Aggregated and anonymized after 2 years
8. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences and settings
- Analyze how you use our Service
- Improve Service performance and user experience
You can control cookies through your browser settings, but this may limit some Service functionality.
9. Your Privacy Rights
You have the right to:
- Access: Request a copy of your personal data
- Correct: Update or correct inaccurate information
- Delete: Request deletion of your account and data
- Export: Download your stories and data
- Opt-out: Unsubscribe from marketing communications
- Object: Object to certain data processing activities
To exercise these rights, please contact us at hi@twotonguetales.co
10. Children's Privacy
Our Service is intended for use by adults creating storybooks for children. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Your continued use after such changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: hi@twotonguetales.co
For Terms of Service, see our Terms of Service page